Privacy notice

Introduction
At Tolentino Hats we are concerned about the privacy of the information you share with us. We will never your personal data for other purposes than to provide you with a pleasant experience and the best customer service when visiting our website or making a purchase at our online store.

This document contains information on who we are, what kind of data we collect, and what we use this information for. It also explains how we share your personal data, how long we keep them, as well as your rights in this respect.
Please read this document carefully and do not hesitate to contact us with any questions or concerns about our privacy policy.

Who we are?
TOLENTINO HATS, SOCIEDAD LIMITADA, hereinafter “The Company”, is a registered legal entity with address at Monsalves, 35, 41001 Sevilla, Spain, tax ID ES-B90368879 and registered in Sevilla, with the number SE-117.113. Our contact email address is info@tolentinohats.com

What information do we collect? How do we use it?
We collect personal data in three ways:
Newsletter sign-up: Email address, in order to provide you with news on Tolentino and our collections. Our policy is to send no more than one newsletter per month.
Contact form: Name and email address. We use this information in order to answer any questions or inquiries you may have regarding our products or activity.
Purchase form: Name, email address, telephone number and delivery address. We use this information in order to fulfil the sale contract behind your purchase.

What legal basis do we have for processing your personal data?
The legal basis for using your personal data in the contact and newsletter forms is your consent, which can be withdrawn at any time by letting us know at info@tolentinohats.com .
The legal basis for using your personal data in the purchase form is the sale contract and the need to fulfil the legal obligations derived from it, specially delivery and invoicing.

When do we share personal data?
We will never share your data with any other company with the exception of the shipping agency, exclusively for the purpose of delivering purchased goods.

Data are shared by secure email and confidentiality is guaranteed by the shipping agency through their data protection systems.

How long do we keep your personal data for?
Data are kept for as long as required to serve their purpose.
Contact data are kept until the question, inquiry or request is solved.
Newsletter data are kept until the user instructs to stop sending newsletters..
Purchase data are kept as long as needed for legal purposes (currently 6 years)

Your rights in relation to personal data
You have the right to know at any time what personal data we have about you, as well as to modify or delete this information, with the only exception of legal requirements (i.e., your invoicing data in case of purchase)

How to contact us?
If you have any questions or concerns about our privacy policy, your personal information, or if you wish to file a complaint, please contact us at info@tolentinohats.com.